Shipping policy

Shipping Policy

Last Updated: January 16, 2026

Thank you for shopping with Gamers Haven Gear. This Shipping Policy explains how orders are processed and delivered when you make a purchase from our website.

By placing an order, you agree to the terms outlined below.

Order Processing

Orders are typically processed within 1–3 business days after payment is received. Processing times may be extended during peak periods or due to high order volume. Orders are not processed on weekends or holidays.

Shipping Destinations

We ship to customers within the United States and to select international locations. Availability may vary by destination.

Shipping Costs

Shipping costs are calculated at checkout based on the order size, destination, and selected shipping method. Any shipping promotions or free shipping offers are applied at checkout when available.

Estimated Delivery Times

Estimated delivery times are provided for reference only and are not guaranteed.

  • United States: 5–12 business days

  • International: 10–25 business days

Delivery times may vary due to carrier delays, customs processing, or other factors outside our control.

Tracking Information

Once your order has shipped, tracking information will be provided via email when available. Please allow 24–72 hours for tracking details to update.

Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes imposed by the destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs processing.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. Orders returned due to address issues may require additional shipping fees to be resent.

Lost or Stolen Packages

We are not responsible for packages marked as delivered by the carrier but not received by the customer. Please contact the shipping carrier directly for assistance in these cases.

Delayed Shipments

Shipping delays may occur due to carrier issues, weather conditions, customs clearance, or other unforeseen circumstances. We appreciate your patience and understanding.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery and provide clear photos of the item and packaging. We will review the issue and assist where possible.

Partial Shipments

Orders may be shipped in multiple packages depending on availability. If this occurs, tracking information will be provided for each shipment.

Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be effective immediately upon posting.

Contact

For shipping-related questions, please contact us at:

Email: support@gamershavengear.com